Personal data policy

1. Introduction

Limagrain Ingredients places the utmost importance on the protection of personal data.
The purpose of this Privacy Policy is to explain, in a clear and transparent manner, how Limagrain Ingredients collects and processes personal data when you use its website.

“Personal Data” (hereinafter referred to as the “Personal Data”) means any information relating to an identified or identifiable natural person. A person is considered “identifiable” where they can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to them.

This Policy applies to Personal Data collected and processed by Limagrain Ingredients when you access the website available at:
https://www.limagrain-ingredients.com/ (the “Website”).

Limagrain Ingredients undertakes to process Personal Data in compliance with applicable laws and regulations, in particular:

• Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation – “GDPR”);
• French Data Protection Act No. 78-17 of 6 January 1978, as amended.

Personal Data is collected and processed solely for specified, explicit and legitimate purposes. Only data that is relevant and necessary for the purposes pursued is collected.

Limagrain Ingredients also undertakes to comply with applicable data protection principles, including limited data retention periods and the rights of access, rectification, erasure, portability and objection.

Limagrain Ingredients ensures the security, confidentiality and integrity of Personal Data.

For any questions relating to Personal Data protection, you may contact:
📧 limagrain-ingredients.gdpr@limagrain.com

You may also consult the website of the French Data Protection Authority (CNIL): https://www.cnil.fr/

2. Scope

This Policy applies exclusively to the Website and to Personal Data collected through it.

The data controller is:
Limagrain Ingredients, a simplified joint-stock company with a share capital of EUR 55,074,590.76,
registered office: Zone Agro Industrielle, 63720 Saint-Ignat, France,
registered with the Clermont-Ferrand Trade and Companies Register under number 351 429 923,
represented by Alexandre Raguet.

This Policy applies to:

• users subscribing to the newsletter;
• users contacting Limagrain Ingredients via the contact form;
• all visitors browsing the Website.

3. Personal Data Collected

Personal Data collected via the Website is used exclusively to manage our relationship with you and to process your requests.

Limagrain Ingredients may process:

• data you provide directly;
• data collected automatically.

Personal Data is processed only for specified, explicit and legitimate purposes.

The Website is not intended for children. We do not knowingly collect Personal Data relating to children under 15 years of age. If such data is identified, it will be deleted without delay.
If you believe we may hold such data, please contact: info.ingredients@limagrain.com

3.1 Categories of Data

a) Data provided by you

When using the contact form or subscribing to the newsletter, the following data may be collected:

• first name, last name
• country
• email address
• phone number
• company
• areas of interest
• message content (if containing Personal Data)

Limagrain Ingredients does not request sensitive data.
If you voluntarily provide such data (e.g. health, religion, political opinions), you expressly consent to its processing.

b) Data collected automatically

This includes:

• IP address
• browsing data
• pages visited
• connection logs

3.2 Legal Basis

• Data provided directly: processed based on your consent
• Automatically collected data: processed in accordance with the Cookies Policy

3.3 Purposes of Processing

Your Personal Data is processed for the following purposes:

• responding to your requests;
• improving the Website, products and services (analytics);
• sending relevant communications and marketing content.

3.4 Data Retention

Personal Data is retained only for as long as necessary for the purposes pursued and in accordance with applicable regulations and CNIL recommendations.

4. Data Storage

Your data is stored on secure servers.
While Limagrain Ingredients implements appropriate safeguards, absolute security cannot be guaranteed due to the nature of the Internet.

5. Recipients of Personal Data

Personal Data is accessible only to authorized personnel.

Recipients may include:

• Limagrain Ingredients and its group companies;
• service providers acting strictly under instructions, including:
  • HubSpot France (CRM, hosting, analytics tools);
  • Amazon Web Services EMEA SARL (AWS) (cloud hosting and infrastructure).

Data may be transferred outside the European Union with appropriate safeguards (e.g. Standard Contractual Clauses under Article 46 GDPR).

6. Data Security

Limagrain Ingredients implements appropriate technical and organizational measures, including:

• HTTPS encryption;
• ISO 27001-certified hosting;
• monitoring and incident response procedures.

Data is hosted within the European Union (notably Germany – Frankfurt region).

7. Your Rights

You have the following rights:

• right to information;
• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to data portability;
• right to object.

You may exercise your rights by contacting:
📧 limagrain-ingredients.gdpr@limagrain.com

or by post:
Limagrain Ingredients – Legal Department
ZAC Les Portes de Riom
30 avenue Georges Gershwin
63200 Riom – France

You may also lodge a complaint with the CNIL.

8. External Links

The Website may contain links to third-party websites.
Limagrain Ingredients does not control these websites and is not responsible for their content or privacy practices.

9. Changes to this Policy

This Privacy Policy may be updated at any time.
Users will be informed via the Website.

Last updated: April 2026